Management and supervision skills

The 5-Day Management and Supervision Skills Planning Course offered by Altus Consult Ltd is designed to equip participants with a robust set of tools and techniques to enhance their supervisory effectiveness and leadership capabilities. The course is tailored to address key areas of management and supervision, ensuring participants are well-prepared to handle various workplace challenges and drive organizational success. Below is an expanded overview of the topics covered:

Day 1: Fundamentals of Supervisory Duties
  1. Planning
    • Understanding the importance of strategic and operational planning.
    • Developing realistic objectives and creating actionable plans to achieve team and organizational goals.
    • Tools for resource allocation and prioritization.
  2. Executing and Monitoring Your Supervisory Duties
    • Implementing plans efficiently and managing team activities.
    • Establishing performance benchmarks and tracking progress through effective monitoring tools.
    • Techniques for providing real-time feedback and ensuring continuous improvement.
  3. Emotional Intelligence (EI)
    • Enhancing self-awareness and self-regulation.
    • Building empathy and fostering positive relationships within teams.
    • Using EI to improve conflict resolution, decision-making, and team morale.
  1. Reporting
    • Techniques for writing concise, actionable, and impactful reports.
    • Effective data presentation and communication of progress to stakeholders.
    • Leveraging reporting tools for accountability and transparency.
  2. Delegation
    • Identifying tasks that can be delegated and selecting the right team members for them.
    • Empowering employees while maintaining oversight and accountability.
    • Overcoming challenges such as micromanagement and ineffective task assignment.
  3. Performance Management
    • Setting clear performance standards and expectations.
    • Conducting constructive performance reviews and evaluations.
    • Implementing strategies to enhance employee productivity and engagement.
  4.  
  1. Motivation
    • Understanding the psychology of motivation and what drives individuals.
    • Utilizing motivational strategies to increase employee satisfaction and productivity.
    • Recognizing and addressing demotivating factors in the workplace.
  2. Developing Personal Leadership
    • Identifying your leadership style and areas for improvement.
    • Building confidence, accountability, and adaptability as a leader.
    • Inspiring trust and commitment among team members.
  3. Negotiation
    • Effective negotiation strategies to reach win-win outcomes.
    • Managing complex discussions and overcoming resistance.
    • Building consensus while maintaining professional relationships.
  1. Communication
    • Mastering verbal and non-verbal communication skills.
    • Improving listening skills and understanding team dynamics.
    • Communicating with clarity and impact to diverse audiences.
  2. Leading More Effective Meetings
    • Planning and structuring meetings to achieve clear objectives.
    • Encouraging participation and managing time effectively.
    • Ensuring follow-through and accountability after meetings.
  3. Appraisal Systems
    • Understanding the importance of structured appraisal systems.
    • Conducting meaningful appraisals and providing constructive feedback.
    • Aligning employee development with organizational goals.
  4. Coaching, Mentoring, and Facilitating
    • Differentiating between coaching, mentoring, and facilitating.
    • Providing guidance to support employee growth and career progression.
    • Facilitating collaboration and innovation within teams.
  1. Creating and Leading Teams
    • Building cohesive and high-performing teams.
    • Understanding team roles, dynamics, and stages of development.
    • Promoting accountability and collaboration within teams.
  2. Managing Conflict and Dealing with Difficult Employees
    • Identifying the root causes of workplace conflicts.
    • Utilizing conflict-resolution strategies to create positive outcomes.
    • Managing difficult behaviors while maintaining professionalism and fairness.
  3. Problem Analysis and Decision-Making
    • Analyzing problems systematically and identifying root causes.
    • Evaluating options and making informed decisions under pressure.
    • Leveraging decision-making frameworks for effective problem resolution.
  4. Handling Difficult Situations
    • Managing crises and unexpected workplace challenges.
    • Addressing sensitive employee issues, such as grievances or disciplinary actions.
    • Developing resilience and maintaining composure in high-pressure situations.

This 5-day course combines interactive workshops, real-life case studies, and practical exercises to ensure participants gain actionable insights and skills they can immediately apply in their roles. Altus Consult Ltd’s experienced facilitators guide participants through the training, ensuring a supportive and engaging learning environment tailored to the unique challenges of each organization.